Policy on Furniture and Made-to-Order Items

Jack and Jill Boutique offers a wide range of furniture, gifts and bedding that are custom made to order by small artisans in the US. Unfortunately, we are unable to accept returns on these items. You can cancel an order within 2 days of placing the order via email, contact form here on this page or through our customer care center. In either case, you should receive a confirmation email of your cancellation.

Made to order furniture is custom made for you when you place the order. Production times differ for each brand but is usually 8-12 weeks. Please note that production time does not include freight transit time. Freight transit may take an additional 1-2 weeks depending on distance.